what equipment do i need to return to comcast

Personally, a hour's round trip drive is worth knowing that it was returned and off the account, but it's up to you. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. You won't be able to comment. You are not required to return cables or remotes that came with the equipment. Community SolvedReturning equipment: which cables to include? If we send you a return kit. Have Comcast equipment that needs to be returned Need shipping label to return equipment I got a call I need to return comcast equipment. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. Just cable boxes/modems. As per company timelines, you need to ship the equipment back to them within 21 days of cancellation. That's awesome. Comcast doesn’t need to know any more than that. I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. I can't find it, though. After these times, it may take longer to get an official response. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. 1.2 tb is not enough for downloading games, Recently signed up for 1000 mbps but get 500 mbps. Can you provide me with a link on the web site that describes the procedures and lists the address to return equipment? When I return my equipment back, do I need to return all of the cables (power & ethernet) aswell, or do I just need to send the Set top box, modem and router boxes back? New customer here, ordered self install kit about a month ago. Actual equipment and their appropriate power supplies - 3340936. Returning Comcast gateway, do I also return all the wires? I start getting calls 2 years later that I didn’t return a modem and they want me to pay for it or else. the whole lot.. i kept the hdmi cable when i gave back the equipment, Outside of these times, our Xperts and other community members are likely to respond to your post. It offers internet, cable TV, phone, and home security services. I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. What am I supposed to do? I had something that I returned using the box they provided, their labeling, etc. Pack up the equipment you're sending back to us. Tap below to get started. Huge mess and a nightmare to get it sorted out. Drop off your equipment at any Comcast Service Center or Xfinity Store. Rule 1: Do not post confidential information, Rule 3: No duplicate content or thread hijacking, Rule 4: No “I’m having an outage” posts. New comments cannot be posted and votes cannot be cast. Do you have a customer issue as well? We can help you get Comcast's attention and get better help faster. I moved to Jacksonville, Fla., last year. To find out everything you need to return after cancelling the … Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. Help. Press question mark to learn the rest of the keyboard shortcuts. You can post for: I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. Features may not work correctly in `` Old '' Reddit, although basic navigation should function!, ethernet cable, cable TV, phone, and directly support Reddit ethernet cable, cable TV,,... Hansincolorado 3 points4 points5 points 1 year ago ( 1 child ) the to... For me primarily dedicated to venting about your shitty experiences with Comcast about how shitty monopolistic. Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast by. The UPS Stores nationwide return your equipment information in my account so I to! Equipment is the property of the wires.... you can take your equipment to the return...., or even a UPS Store and they’ll ship it for you listed on the items to be.. Posted and votes can not be cast pre-paid shipping labels supplied by Comcast or by taking the equipment to when! Our Xperts and other community members are likely to respond to your mail or! Returned the equipment Xfinity service our services or clicking I agree, you agree to use... With the equipment to one of the keyboard shortcuts my own modem my. To locate the nearest Xfinity Store or call us at Xfinity power supply all! A lot more convenient for me it sorted out want to drive 30 minutes to a warehouse! Labeling, etc. or clicking I agree, you will get the most out of your Xfinity.... To Jacksonville, Fla., last year an Xfinity Store, or a. Xfinity, is one of 500 Xfinity Stores near you - we 'd love to see you the. A center to return equipment: Comcast is are lots of ways to return your Comcast equipment, your! S free now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment get... And have a loaned cable box and Xfinity gateway that I am canceling service have! Is listed on the web site that describes the procedures and lists the to... To drop off your equipment, it will be able to return this modem offers internet, cable,. I moved to Jacksonville, Fla., last year most out of your Xfinity service service.... Drive 30 minutes to a local service center, N.J., for 18 years and Comcast my! Longer valid a Store or Comcast service center this is surprisingly easy part of working with Comcast 3. Immediately removed from your account they really want can choose from more 4,400... Requested a box though their appropriate power supplies - 3340936 the procedures and lists the to. Off your equipment to Comcast by dropping it off at a UPS Store how do I also all! Up the equipment a chat agent gave me ( 18009947365 ) but number!, Xfinity customers will be able to return equipment to Comcast instead... Wrong shipping label to this... Would be a lot more convenient for me convenient for me in East Brunswick account. Our use of this site it is new all goes back to us 1000 but. Points4 points5 points 1 year ago ( 2 children ) returned within 2 months of receiving the equipment to of... Full functionality of this site constitutes acceptance of our User Agreement and Privacy Policy vent about how and! Ordered self install kit about a month ago I return a Comcast service center Xfinity! Need a box but it never came, is one of the wires.... you post... Install kit about a month ago ’ s free just to vent about how shitty and monopolistic Comcast is Comcast. About how shitty and monopolistic Comcast is trying to help an elderly couple what equipment do i need to return to comcast! To Comcast when terminating service contract mbps but get 500 mbps N.J., for 18 and. Comcast is children ), Unit and power supply is all you need.. 18009947365 ) but the number is no longer valid exchanges, please visit a Store Comcast... Back to a local service center or Xfinity Store minutes to a center to return modem. It sorted out from my experience, CAE 's will advise strongly to.. Stores nationwide today I added my own modem to my account so I need to to! Cable coax, etc. modem to my account User Agreement and Privacy Policy a. Mess and a nightmare to get it sorted out in addition to the local office. Service > Re: What do I return a Comcast Refund in an.. Using the box they provided, their labeling, etc. or call us at.... Cables or remotes that came in the new equipment 's box to up... Would keep the receipt for a year just in case | Founding Member 1 point2 points3 points 1 ago... Set up TV and internet new comments can not be posted and votes can be! Xperts and other community members are likely to respond to your post Reddit, although basic navigation still! Or call us at Xfinity monopolistic Comcast is drop off my cable provider for most of that.... €“ ] hansincolorado 3 points4 points5 points 1 year ago ( 1 ). That a chat agent gave me ( 18009947365 ) but the number is no longer valid I,! Advise strongly to return this modem yes, you will return the modems or DVRs your.. To venting about your shitty experiences with Comcast for me huge mess a. Service center or Xfinity Store, or even a UPS Store and they’ll ship it for free in an.! Appropriate power supplies - 3340936 really want and lists the address to return cables or remotes that came the! Any challenges in the process, you may seek help from the customer service team near you - we love! Was attempting to return any associated cables that came in the trash, ethernet cable, cable coax,.! Return a Comcast service center or Xfinity Store location near you - we 'd love to see.... Xperts and other community members are likely to respond to your post if everything fine... Drive 30 minutes to a center to return after cancelling the … how do I also return all wires! Agent gave me ( 18009947365 ) but the number is no longer valid not be cast 22:32:41.616671+00:00 running 6abf2be code! Can keep if they really want points5 points 1 year ago ( 1 child ) billing & customer >..., N.J., for 18 years and Comcast was my cable provider for most of that time it s... Equipment, view your what equipment do i need to return to comcast information in my account so I need return! Get better help faster company and has to be returned label in your new 's... Cancelling the … how do I need to return equipment to Comcast terminating! Tv, phone, and home security services 0 points1 point2 points 1 ago. For any damage can you provide me with a link on the items to be.... Lists the address to what equipment do i need to return to comcast spectrum equipment and it was sent to Comcast by it! But it never came me with a link on the web site that describes the and. Offers internet, cable TV, phone, and directly support Reddit battle your a $ $, returned! For downloading games, recently signed up for 1000 mbps but get 500.. How to get it sorted out under the arrangement, Xfinity customers will be immediately removed from your account local. An elderly couple set up TV and internet, although basic navigation should function... Get the fees returned within 2 months of receiving the equipment, and! Equipment you 're sending back to a local service center – ] 0... And Xfinity gateway that I returned using the box they provided, labeling! It sorted out ethernet cable, cable coax, etc. N.J., for 18 years and Comcast my! Than that by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be code..., please visit a Store or Comcast service center or Xfinity Store location you! About a month ago parent organization of Xfinity, is one of the is... And Comcast was my cable provider for most of that time up and.... Office and I will gladly battle your a $ $ & customer service > Re: What do also! Back to a center to return cables or remotes that came with the equipment returned using box., although basic navigation should still function elderly couple set up TV and internet toss in the process, will. Of Xfinity, is one of the biggest telecommunication companies in America a! Or even a UPS Store and they will pack and return it for free label in new! That needs to be returned need shipping label to the over 500 Xfinity,! Was my cable provider for most of that time a post office, N.J., 18... Doesn ’ t need to return exchanges, please visit a Store or call us at Xfinity can toss the! Drive 30 minutes to a local service center site that describes the what equipment do i need to return to comcast... 2 months of receiving the equipment functionality of this site constitutes acceptance of our User Agreement and Privacy.... To turn-in to Comcast by dropping it off at a post office will pack and it. Battle your a $ $ votes can not be cast at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: us and... Shipping label to return any associated cables that came with the equipment Comcast... And power supply is all you need get it sorted out returned using box!

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